Voucher-delay and account-closure support allegations
Post-by-post details and evidence limits
One Reddit author reported a ₱30,000 voucher-related withdrawal delay and later said the money was returned after about two months. Another alleged that support stopped replying after an account-deletion request linked to gambling harm. XYES did not verify either account or operator response.
What to do in a similar case
Keep the host, transaction reference, balance history and support replies. Use PAGCOR's self-exclusion channel for gambling-harm concerns.
- 1. Reddit: Casino Plus voucher withdrawal delay and updateDirect complaint claim
A poster alleged a voucher withdrawal delay, then reported the money returned about two months later.
PublicLast checked: October 18, 2026
- 2. Reddit: Casino Plus account-closure support reportDirect complaint claim
A poster alleged unanswered support after a gambling-harm account-deletion request. XYES did not verify the account.
PublicLast checked: October 18, 2026
