Withdrawal KYC and marketing-message allegations
Post-by-post details and evidence limits
One Reddit author alleged that a PRC ID was rejected during a large-win withdrawal. Two other authors alleged that Juan365 marketing texts continued after they stopped playing, deleted data or requested self-exclusion. None of the posts includes an adjudicated outcome or regulator decision.
What to do in a similar case
For a withdrawal problem, save the KYC prompt, accepted-ID list, transaction history and support replies. To stop marketing, make a dated opt-out or self-exclusion request, retain the confirmation and keep later messages before escalating.
- 1. Reddit: Juan365 withdrawal and KYC allegationDirect complaint claim
A user alleged that a PRC ID was rejected during a large-win withdrawal. The account record, accepted-ID rules and outcome were not independently verified.
PublicLast checked: October 17, 2026
- 2. Reddit: marketing texts after self-exclusion allegationDirect complaint claim
A user alleged that Juan365 promotional texts continued for about three weeks after a self-exclusion request. The request record and operator response were not independently verified.
PublicLast checked: October 17, 2026
- 3. Reddit: repeated marketing texts allegationDirect complaint claim
A user alleged that promotional texts continued after signup, stopping play, deleting data and blocking senders. The account history and operator response were not independently verified.
PublicLast checked: October 17, 2026
